A chat bot that learns from every conversation and continuously improves. It can handle customer inquiries about products, place orders, recommend products, and increase conversion.
The chat bot first absorbs information from your website and internal systems. Then we connect it to your systems and it starts communicating with your customers.
Based on customer queries, it recommends products they might be interested in.
Offers the customer the option to add goods to the cart and submit an order.
Can answer customer queries about the status of orders and possibly redirect to an operator.
If the chat bot cannot handle a query, it hands it over to an operator.
All conversations are recorded and you can read them at any time. You also have access to customer satisfaction statistics.